Q & A - Common Answers About Our Nationwide Lifetime Warranty

1. Which Vehicles Include the Nationwide Lifetime Warranty?

The warranty applies to every brand-new vehicle sold by Mike Patton Family Auto for personal use. All Ford A, D, X & Z Plan Customers, ROUSH Supercharged vehicles (Stage3), commercial, fleet, diesel or vehicles purchased in the name of a business are NOT eligible for lifetime warranty.

2. How Long Is the Lifetime Warranty Really?

The Nationwide Lifetime Warranty is good for as long as you own the vehicle - for an unlimited time and unlimited miles.

3. What Are The Hidden Costs?

None. Our Owner Advantage Program Nationwide Lifetime Warranty is designed with you in mind. We want you to be our customer for life, so we're offering you a Nationwide Lifetime Warranty on every new vehicle purchase. No gimmicks, no strings attached – we want you to be our customer.

4. Do I Have To Pay For Extra Maintenance To Keep My Lifetime Warranty?

It's really simple. Every new vehicle comes with recommended maintenance – all we ask is that you have your regular maintenance done to your vehicle. If you service with us, we'll keep you up-to-date every time you come in on the condition of your vehicle, factory recommended service and any items that may be needed because of wear and everyday use.

5. What If I Have My New Vehicle Serviced Somewhere Else?

Of course we'd like you to service with us, but sometimes you might prefer to have your vehicle serviced somewhere else. Your warranty is still valid as long as you keep up with the manufacturer's recommended maintenance and keep all copies of service and repair records.

6. Who Else Will Honor My Lifetime Warranty?

Your Nationwide Lifetime Warranty is recognized by any licensed repair shop in the United States and Canada.

7. If I Choose To Sell My Vehicle, Does My Warranty Transfer To The New Owner?

The Nationwide Lifetime Warranty Guarantee is limited to the original owner and is non-transferrable.

8. Sounds Too Good To Be True—What's The Catch?

We take our business and customers very seriously. We want you to be a Mike Patton Auto Family customer for life. What better way to do that than to make a lifetime promise to you? Our goal every day is complete customer satisfaction and we work hard every day to build the trust and service that keeps you, your relatives, and friends coming back to Mike Patton Auto Family. There's no catch! A Lifetime Warranty is a Lifetime Warranty.

9. Please Clarify: What Is Specifically Covered Under the Mike Patton Auto Family Lifetime Warranty?

• Engine: Gasoline engine: All internally lubricated parts contained within the engine block and cylinder head(s). Plus these non-internally lubricated parts: Water pump, fuel pump, valve covers, oil pan, dipstick and tube, timing belt, timing chain/belt cover, engine mounts, flywheel, ring gear, flex plate, harmonic balancer, belt tensioner and idler pulley (s), intake and exhaust manifolds. Factory installed a supercharger/ turbocharger. Cylinder head, engine block and rotor housings.* Coolant, lubricants and oil filters.** Diesel engine: All of the above parts. Plus diesel fuel injection pump, fuel injectors, fuel lines.
• Transmission: Automatic transmission: All internally lubricated parts contained within the transmission case. Plus these non-internally lubricated parts: Transmission mount(s), oil pan, dipstick and filler tube.
• Transmission case.* Fluids, lubricants and filters.** Manual transmission: All internally lubricated parts contained within the transmission case. Plus these non-internally lubricated parts: Transmission mount(s). Transmission case.* Fluids, lubricants and filters.**
• Transfer Case: All internally lubricated parts contained within the transfer case. Plus these non-internally lubricated parts: Electronic and vacuum engagement parts, four wheel drive automatic/semi-automatic and manually operated hub assemblies. Transfer case housing.* Lubricants.**
• Drive Axle: All internally lubricated parts contained within the Front and/or Rear Drive Axle Housing. Plus the following parts: Axle shafts, axle bearings, constant velocity joints and boots, universal joints, center support bearing. Final drive housing.* Lubricants.**

Footnotes:

* When damaged as a result of the failure of a covered internally lubricated part.

** When required in connection with the repair or replacement of a covered part.

10. What Is Missing? It Really Sounds Like Everything Is Covered…

It's our goal to make customers for life. When we decided to offer a Lifetime Warranty, we wanted every customer to understand that it covers the vehicle itself. This means when we sell you a new vehicle, we expect it to run and keep running for as long as you own the vehicle. We understand people rely on their vehicles for transportation, so we want to keep things running smoothly for as long as possible. We want you to feel confident that Mike Patton Auto Family and the products we sell are the only product you will ever need.

11. So what's not covered?

Dings, scratches, dents, cosmetic damage and normally replaceable products like tires, brakes (unless you get the Ford Lifetime Brakes), shocks, lights, fuses, batteries and anything else not stated in the warranty.

12. How Much Is The Deductible?

The Mike Patton Auto Family Nationwide Lifetime warranty has a $100 deductible. If you would like to learn more, contact us today!